2.1 Purpose This Privacy Policy outlines how Albion Trust Bank collects, uses, discloses, and protects the personal information of our clients, employees, and website visitors in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2.2 Data We Collect We may collect the following types of personal data:
Identity Data: Full name, date of birth, nationality
Contact Data: Address, email address, phone number
Financial Data: Bank account details, income, credit history, transaction records
Technical Data: IP address, browser type, device ID, cookies
Usage Data: Page views, click paths, browsing behavior on our site
Marketing Data: Preferences for receiving promotional communications
2.3 How We Use Your Information We use your data for the following purposes:
Opening, managing, and maintaining bank accounts
Providing financial services and customer support
Preventing fraud, money laundering, and other financial crimes
Complying with legal and regulatory obligations
Enhancing security and improving user experience
Sending updates, offers, and service-related notifications
2.4 Lawful Basis for Processing We process personal data based on:
Consent
Contractual necessity
Legal obligations
Legitimate interests
2.5 Sharing of Information We do not sell personal data. We may share information with:
Regulatory bodies such as the Financial Conduct Authority (FCA)
Law enforcement agencies
Payment processors, IT providers, and partner institutions
Third parties with whom we have data processing agreements
2.6 International Data Transfers Data may be transferred outside the UK to countries with adequate data protection standards or under appropriate safeguards such as Standard Contractual Clauses (SCCs).
2.7 Your Rights You have the right to:
Access your data
Correct or update your information
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time
File a complaint with the Information Commissioner's Office (ICO)
2.8 Data Retention We retain your data only as long as necessary for legal, regulatory, and operational purposes, typically up to 6 years from the date of account closure.
2.9 Security Measures We employ strong encryption, firewalls, secure servers, and multi-factor authentication to protect your data.
2.10 Cookies and Tracking We use cookies to enhance user experience and analyze site usage. You may manage cookie preferences through browser settings.
2.11 Updates to this Policy We may update this Privacy Policy. Changes will be published on our website with a revision date.